Shipping policy

Shipping Policy

1. Shipping Methods: As a small business we currently offer limited shipping options:

  • Ready to Ship Order Shipping: 7-14 days
  • Custom Order Standard Shipping: 2 - 4 weeks

2. Shipping Locations: We currently ship within USA. 

3. Shipping Rates: We offer free shipping on all products!

4. Order Processing Time: Orders are typically processed and shipped within 2-3 business days after payment is received. Orders placed on weekends or holidays will be processed the following business day.

5. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.

6. Delivery Timeframe: Delivery times may vary depending on the shipping method selected and your location. Please refer to the estimated delivery times provided at checkout for an estimate of when your order will arrive.

7. Shipping Delays: While we strive to meet estimated delivery times, shipping delays may occur due to factors beyond our control, such as weather conditions, customs clearance, or carrier delays. We appreciate your patience and understanding in such cases.

8. Contact Us: If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at houseoflehengasbycharul@gmail.com.